Skip to Content
DHS
Illinois Department of Human Services
Michelle R.B. Saddler, Secretary
Facebook: Illinois Department of Human ServicesTwitter: Illinois Department of Human Services Communications

Menu

  • for Customers
    • Alcoholism & Addiction
    • Cash
    • Child Care
    • Customer Service
    • Developmental Disabilities
    • Disability & Rehabilitation
    • Food
    • Health & Medical
    • Housing
    • Mental Health
    • Pregnancy & Parenting
    • Violence & Abuse
    • Youth Services
    • Services by Division
  • for Providers
    • Becoming a Provider
    • Centralized Repository Vault (CRV)
    • Contracts
    • Forms
    • FAQs
    • Grants
    • Licensure & Certification
    • Payments
    • Procurement
    • RFPs
    • Rules
    • Software
    • Training
    • Provider Information by Division
  • about DHS
    • Contacts
    • Events
    • Initiatives
    • News
    • Brochures
    • Forms
    • Reports
    • Publications
    • About DHS by Division

Breadcrumb

  1. DHS
  2. for Providers
  3. Provider Information by Division
  4. Family & Community Services Provider Information
  5. for Child Care Providers
  6. Child Care Management System (CCMS) Training

CCMS Help Wizards

  • Add or Update Parent/Guardian Information – Use this wizard to add or update parent/guardian information.
  • Add or Update Provider Holidays/Days Off – Use this wizard to add or update provider holidays/days off.
  • Add or Update Provider Household Members – Use this wizard to add or update provider household members.
  • Add or Update Provider Location Rates – Use this wizard to add or update provider location rates.
  • Add or Update Provider Record Information – Use this wizard to add or update provider location information.
  • Box Tracking – Use this wizard for help with box tracking.
  • Cancel a Case in the Future – Use this wizard to cancel an approved case in the future
  • Closeout a Provider from a Case – Use this wizard to closeout a provider from a case.
  • Convert a Word Document to PDF – Use this wizard to help you convert a word docuemnt to PDF, downloading the free microsoft add-in if needed.
  • Create a Broadcast Message – Use this wizard to create a broadcast message.
  • Create a Confidential Case – Use this wizard to create confidential cases when the DHS employee is either the client or provider.
  • Create a New Team – Use this wizard to create a team.
  • Create a PIQA Case Sample – Use this wizard to create a PIQA case sample.
  • Create or Update a Case Note – Use this wizard to create or update a case note.
  • Create or Update a Parent Co-Pay – Use this wizard to create or update a co-pay.
  • Create or Update a Provider Note – Use this wizard to create or update a provider note.
  • Create or Update a Service Authorization – Use this wizard to create or update a service authorization.
  • Create or Update a Training Request – Use this wizard to create or update a training request.
  • Create or Update a Work Item Note – Use this wizard to search for and create a work item note - no first draft.
  • Create, Approve, & Refer a Work Item – This wizard will help you Search View, and Create a Work Item.
  • Determine Eligibility – Use this wizard to determine confirm eligibility.
  • Document Grace Period Information – Use this wizard to document grace period information - previously job search.
  • Generate and Print a Document – Use this wizard to generate and print a document.
  • Link Two or More Cases – Use this wizard to link two or more cases together.
  • Manually Create a Work Item – Use this wizard to create a work item.
  • Process a Policy Clarification Work Item – Use this wizard to create a Policy Clarification Work Item.
  • Process a Sanction Work Item – Use this wizard to create or update a sanction.
  • Process a Service Request Work Item – Use this wizard to create a Service Request Work Item.
  • Process a Subpoena Work Item – Use this wizard to create a client or provider subpoena.
  • Process a Training Request Work Item – This wizard will help you create a Training Request.
  • Process a Violation Referral Work Item – Use this wizard to create a client or provider Violation Referral.
  • Process an Appeal – Use this wizard to create or update an appeal.
  • Process an Application Checklist – Use this "check-off" list to assist you with processing an application on CCMS.
  • Process an Attendance Exemption Work Item – Use this wizard to process an Attendance Exemption Work Item.
  • Process an Audit Work Item – Use this wizard to create an audit request for a case or provider.
  • Process an Overpayment Work Item – Use this wizard to create or update an overpayment.
  • Search for a Case – Use this wizard to search for a case.
  • Search for a Document – Use this wizard to search for a document.
  • Search for a Provider – Use this wizard to search for a provider.
  • Search for a Task and Mark as Complete – Use this wizard to search, view, and mark a task.
  • Search for a Work Item – Use this wizard to search and view a work item.
  • Search For and Update a CCMS User – Use this wizard to search for and update a user.
  • Search For and Update a Security Role – Use this wizard to search for and update a security group.
  • Search For and Update a Team – Use this wizard to search for and update a team.
  • Search the City of Chicago Database – Use this wizard to search the City of Chicago database.
  • Set-Up or Update Routing Information – Use this wizard to set-up or update routing information.
  • Stop Mass Delivered Mail – Use this wizard to stop (mass delivered) generated documents from being distributed to clients and providers after you have created them.
  • Understanding the CCMS Dashboard – Use this wizard for help in using the CCMS Dashboard.
  • Update Reminder Information – Use this wizard to update reminder information.
  • Upload a Document to CCMS – Use this wizard to upload a document and associate with a case, provider, or Work Item.
  • Validate a Document – Use this wizard to validate a document.
  • View and Dismiss a Reminder – Use this wizard to view or dismiss a reminder.
  • View and Update the Document Checklist – Use this wizard to view and update the document checklist.
  • View or Add/Update a Verification Record – Use this wizard to view, add, or update a verification record.
  • View or Update Case Information – Use this wizard to view or update case information.
  • View or Update Child Care Arrangement Information – Use this wizard to view or update child care arrangement information.
  • View or Update Family Information – Use this wizard to add or update family information.
  • View or Update Income Information – Use this wizard to view or update income information.
  • View or Update School, Training, or Activity Information – Use this wizard to view or update school, training, or activity information.
  • View or Update Work Information – Use this wizard to view or update work information.
  • View TANF RSP Documents in CCMS – Use this wizard to link a clients CCMS case to their TANF case so information between the two can be easily found.

Footer

  • State of Illinois
  • Accessibility
  • Privacy
  • Report Abuse/Neglect
  • Contact DHS
DHS Outlook Login