ATM Surcharge Fees

Some bank ATMs will charge an additional surcharge fee to use their ATM. 

Avoid ATM surcharge fees by using ATM locations that show these brand marks.

Charter One, Privileged Status, National City now a part of PNC, Alliance One

Always read ATM messages carefully. Press the cancel key if you wish to avoid the fee.

Free Services

  • Initial Card Issuance
  • Monthly Paper Statements 
  • Purchases at Point of Sale locations (PIN or Signature) 
  • Cash Back with Purchase 
  • ATM Balance Inquiry one (1) free per deposit each month (Only at Charter One Bank or SHAZAM Privileged Status locations)
  • No Monthly Account Maintenance 
  • Deposit Notification - Email, phone or text message 
  • Low balance alert  - Email, phone or text message
  • Access to Account Information via Integrated Voice Response (IVR), or Live Operator
  • One New Replacement Card Each Year 
  • Bank teller cash withdrawal  
  • ATM cash withdrawal one (1) free per deposit each month (Only at Charter One Bank or SHAZAM Privileged Status locations)
  • One free unused ATM withdrawal will rollover to Next Calendar month

Other Service Fees

Service Fee

ATM cash withdrawal

(after free are used at Privileged Status ATMs)

$1.35 each withdrawal

ATM Balance Inquiry

(after free are used at Charter One Bank or SHAZAM Privileged Status ATMs)

 $0.50 each time
ATM Balance Inquiry at ATMs other than Charter One Bank or SHAZAM Privileged Status ATMs $0.50 each time
ATM Denial for Insufficient Funds  $0.50 each time
IVR Deposit Transfer to Another Bank Account  $1.50 each transfer
Card Replacement
  • One free replacement each year.
  • $4.00 after initial issuance
Expedited card delivery (2 day delivery, Business Days only) $15.00
International Transactions
  • Currency conversion fee of 3%
  • 3% of cash/purchase