Accessibility & Customer Support

Helping Families. Supporting Communities. Empowering Individuals.

Accessibility & Customer Support provides timely, accurate information and assistance to support actualization of a goal of self-sufficiency and independence for DHS clients, consumers, and customers.

Please select the listed services offered by Accessibility & Customer Support. If there are any questions, please contact the following Accessibility & Customer Support offices:

Chicago Office

401 South Clinton,
Fourth Floor
Chicago IL, 60607
Phone: (312) 793-1573
TTY: (312) 793-3597
TTY/Nextalk: (888) 614-2384
Fax: (312) 793-2406

Springfield Office

100 South Grand Ave East,
Second Floor
Springfield IL, 62762
Phone: (217) 557-1606
TTY: (217) 557-5564
TTY/Nextalk: (888) 614-2384
Fax: (217) 557-2135