The Policy Manual (PM), Workers' Action Guide (WAG), and Official Memoranda (Policy, Action, and Information) are available through the DHS Intranet and the Internet. DHS staff access the Manual from the DHS Intranet (OneNet) home page. This page should appear automatically when you open Internet Explorer, but if it does not, the address is: http://intranet.dhs. Look for a link reading "Cash, SNAP, and Medical Manual."
The Manual and memos may also be accessed through the Internet. The address is: http://www.dhs.state.il.us/. Look for "about DHS", "Publications", "Manuals", "Human Capital Development", then click on "Cash, SNAP, and Medical Manual."