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Department of Human Services
Michelle R.B. Saddler, Secretary
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Policy Manual Chapter Table of Contents
PM 22: Related Program Provisions
WAG 22.
PM 22-01-00: Delivery of Benefits
– 11/01/97
PM 22-01-01: Illinois Link System
– 07/28/08 MR 08.14
PM 22-01-01-a: Training
– 07/28/08 MR 08.14
PM 22-01-01-b: Issuing the Illinois Link Card
– 10/01/11 MR 11.20
PM 22-01-01-c: Password Protected Accounts
– 05/03/11 MR 13.11
PM 22-01-01-d: Replacing the Link Card
– 05/03/13 MR 13.11
PM 22-01-01-e: Issuance of the Personal Identification Number (PIN)
– 05/03/13 MR 13.11
PM 22-01-01-f: Changing the Personal Identification Number (PIN)
– 05/03/13 MR# 13.11
PM 22-01-01-g: Benefit Availability Date
– 05/03/13 MR# 13.11
PM 22-01-01-h: Accessing Benefits Electronically
– 05/03/13 MR# 13.11
PM 22-01-01-i: Accessing Benefits Manually
– 05/03/13 MR 13.11
PM 22-01-01-j: Client Liabilities
– 03/01/97
PM 22-01-01-k: Transaction Receipts
– 03/01/97
PM 22-01-01-l: Account History
– 05/03/13 MR 13.11
PM 22-01-01-m: Expunged Benefits
– 05/03/13 MR 13.11
PM 22-01-01-n: Reserved
– 10/01/08 MR 08.28
PM 22-01-01-o: Voids
– 05/03/13 MR 13.11
PM 22-01-01-p: Disputed Transactions
– 11/01/97
PM 22-01-02: Direct Deposit
– 11/01/97
PM 22-01-03: Direct Mail of Cash Benefits
– 05/18/09 MR 09.11
PM 22-01-04: Group Care Batch Mail System (AABD Medical)
– 11/01/97
PM 22-02-00: Replacing Cash and/or Medical Card
– 03/01/13 MR 13.06
PM 22-02-01: Replacing IM or Supportive Service Check and/or MediPlan Card
– 01/01/98
PM 22-02-01-a: Proving Forgery
– 07/01/97
PM 22-02-01-b: Receipt of Duplicate Checks
– 11/01/97
PM 22-02-01-c: Reimbursements to 2nd Endorsers
– 03/01/97
PM 22-02-01-d: Escheated Checks
– 03/01/97
PM 22-02-02: Replacing Pass Through Payments
– 02/01/04
PM 22-02-02-a: Replacement Conditions
– 03/01/97
PM 22-02-02-b: Proving Forgery
– 03/01/97
PM 22-02-03: Replacing Child Support Checks
– 01/01/98
PM 22-02-04: Replacing Lost or Stolen Redirected Child Care Payments
– 03/01/97
PM 22-02-05: Replacing Voided Crisis Assistance Checks
– 03/01/97
PM 22-03-00: Replacing SNAP Benefits
– 10/01/08 MR 08.28
PM 22-03-01: Replacing Destroyed Food
– 10/01/08 MR 08.28
PM 22-04-00: Returned Benefits
– 10/01/08 MR 08.28
PM 22-04-01: Food Stamps
– 10/01/08 MR 08.28
PM 22-04-01-a: Voluntary Return of SNAP Benefits to Prevent a Claim
– 06/18/09 MR 09.14
PM 22-04-02: Cash
– 11/01/97
PM 22-04-02-a: Voluntary Return of Cash Benefits to Prevent a Claim
– 11/01/97
PM 22-05-00: Special Services
– 02/01/04
PM 22-05-01: Excess Shelter Allowance (AABD)
– 02/01/04
PM 22-05-02: Substitute Parent & Supplemental Child Care (AABD, TANF,GA-FCA)
– 02/01/04
PM 22-06-00 Funerals and Burials
– 03/01/97
PM 22-06-01: Who Qualifies
– 11/01/12 MR 12.27
PM 22-06-02: Rates
– 07/01/07 MR 07.12
PM 22-06-03: Types of Claims
– 03/01/97
PM 22-06-04: Vendor Claims
– 01/01/03
PM 22-06-04-a: Funeral Homes
– 03/01/97
PM 22-06-04-b: Cemetery Associations
– 03/01/97
PM 22-06-04-c: Vault Company
– 03/01/97
PM 22-06-04-d: Unusual Goods and Services
– 11/17/99
PM 22-06-05: Reimbursement Claims
– 05/15/98
PM 22-06-05-a: Reimbursement Claim Sent to Funeral Home
– 05/15/98
PM 22-06-06: Payment Sources Other Than the Department
– 07/01/07 MR 07.12
PM 22-06-07: Payment of Claims
– 03/01/01
PM 22-06-08: Time Limits for Submitting Claims
– 03/01/97
PM 22-06-09: Payment Questions
– 03/01/97
PM 22-06-10: Family Community Resource Center Duties
– 05/15/98
PM 22-06-11: Central Office Role
– 03/01/97
PM 22-07-00: Social Security Programs Control Unit (SSA/PCU)
– 07/01/98
PM 22-07-01: Hospital Insurance Benefits (HIB) (AABD, TANF)
– 07/01/97
PM 22-07-01-a: Department Payment of HIB Premiums
– 08/01/02
PM 22-07-02: Supplementary Medical Insurance Benefits (SMIB) (AABD, TANF)
– 08/01/02
PM 22-07-02-a: AABD Clients
– 08/01/02
PM 22-07-02-b: TANF Clients
– 07/01/97
PM 22-07-02-c: Chronic Renal Disease (CRD)
– 03/01/97
PM 22-08-00: Illinois Healthcare and Family Services Communications System (IPACS) Inquiry
– 03/01/97
PM 22-08-01: Client Data Base Inquiry (PF1/F1 ACID)
– 03/01/97
PM 22-08-02: Pending Application Report (PF2/F2 APPS)
– 03/01/97
PM 22-08-03: Wage Verification File Inquiry (PF3/F3 AWVS)
– 03/01/97
PM 22-08-04: Name File Inquiry (PF4/F4 ANQR)
– 03/01/97
PM 22-08-05: Recipient Ledger Inquiry (PF6/F6)
– 03/01/97
PM 22-08-06: Client Payroll Inquiry File (PF7/F7 APRI)
– 03/01/97
PM 22-08-07: Recipient Medicaid Eligibility Information Inquiry System (MMIS)
– 03/01/97
PM 22-08-08: Accounts Receivable System (PF10/F10 ARS)
– 03/01/97
PM 22-08-09: Illinois Link (PF 12/F12)
– 03/01/97
PM 22-08-10: SNAP Work Requirement/TANF 60-Month Inquiries (PF13/F13)
– 07/01/97
PM 22-08-10-a: Work Requirement Inquiry
– 01/01/00
PM 22-08-10-b: TANF Tracking Inquiry System
– 07/01/97
PM 22-08-11: Key Information Delivery System (PF14/F14 KIDS)
– 10/01/98
PM 22-08-12: Chicago Student Online Inquiry System (PF15/F15)
– 03/01/97
PM 22-08-13: SDX Family Community Resource Center Inquiry Program
– 06/11/01
PM 22-08-14: BENDEX/SSA Benefit Family Community Resource Center Inquiry Program
– 07/01/99
PM 22-08-15: Alien Status Verification Index (ASVI)
– 03/01/97
PM 22-08-16: Disqualified Recipient System (DRS)
– 03/01/97
PM 22-08-17: Third Party Liability (TPL)
– 03/01/97
PM 22-08-18: Interim Recipient Database (IRDB)
– 03/01/13 MR 13.06
PM 22-08-19: Client Employment System (PF 19/F19)
– 10/01/97
PM 22-08-20: Hearing System
– 02/23/99
PM 22-09-00: Quality Control (Medicaid, SNAP)
– 10/01/11 MR 11.21
PM 22-09-01: Family Community Resource Center Role
– 11/01/04
PM 22-09-02: Corrective Action
– 03/01/97
PM 22-09-03: Refusing to Cooperate With QC Review (SNAP)
– 10/01/11 MR 11.21
PM 22-10-00: Reserved
– 12/21/99
PM 22-11-00: Spanish Language Units (SNAP)
– 07/01/97
PM 22-11-01: Designated and Migrant Counties
– 05/01/03
PM 22-11-02: Availability of Interpreters - Statewide
– 07/01/97
PM 22-11-02-a: Providing Interpreter Within "Reasonable Time"
– 03/01/97
PM 22-11-02-b: Providing Interpreter for Appeal Process
– 07/01/97
PM 22-11-02-c: Use of Persons Other than DHS Employees
– 07/01/97
PM 22-11-03: Spanish Forms and Materials
– 05/01/03
PM 22-11-04: Identifying SLUs
– 07/01/97
PM 22-12-00: Voter Registration
– 03/23/10 MR 10.06
PM 22-13-00: Limited English Persons (LEPs)(AABD, CGA, TANF)
– 04/01/97
PM 22-13-01: Interpreters
– 07/01/06 MR 06.16
PM 22-13-01-a: Spanish Speaking Clients
– 07/01/06 MR 06.16
PM 22-13-01-b: Other Languages
– 07/01/06 MR 06.16
PM 22-13-01-c: Paying for Interpreter Services
– 07/01/06 MR 06.16
PM 22-14-00: Data Exchange Programs
– 03/01/97
PM 22-14-01: Conducted by Bureau of Research & Analysis
– 07/01/98
PM 22-14-02: New Hire Matches
– 10/14/10 MR 10.28
PM 22-14-03: With the Social Security Administration
– 03/01/97
PM 22-14-03-a: BENDEX
– 08/19/08 MR 08.21
PM 22-14-03-b: State Data Exchange System (SSI/SDX)
– 03/01/97
PM 22-14-03-c: State Online Query (SOLQ)
– 11/03/08 MR 08.34
PM 22-14-03-d: Quarters of Coverage Inquiry
– 07/01/98
PM 22-14-03-e: Citizenship Inquiry
– 11/30/11 MR 11.28
PM 22-14-04: ORS Home Service Providers Data Exchange
– 07/01/98
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