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Department of Human Services
Michelle R.B. Saddler, Secretary
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Workers' Action Guide Chapter Table of Contents
WAG 02: Initial Request for Benefits
PM 02
WAG 02-01-00: Overview of DHS Service Delivery Process
– 11/01/00
WAG 02-02-00: Referral/Connection
– 05/14/13 MR 13.13
WAG 02-02-01: Resource Directory and Connections (RD&C)
– 04/01/02
WAG 02-02-01-a: Using the RD&C
– 04/01/02
WAG 02-03-00: Family Assessment
– 01/01/04
WAG 02-03-01: Vcm
– 09/01/03
WAG 02-03-02: Manual Forms
– 09/01/03
WAG 02-03-03: Completion of the Family Assessment
– 09/01/03
WAG 02-04-00: Application
– 05/18/11 MR 11.10
WAG 02-04-01: Making Application Forms and Pamphlets Available
– 11/10/11 MR 11.26
WAG 02-04-02: Who May Apply
– 07/16/12 MR 12.19
WAG 02-04-02-a: Approved Representative
– 12/01/00
WAG 02-04-02-b: Persons Living in Facilities (AABD)
– 07/01/97
WAG 02-04-02-c: Wards of DCFS (AABD, TANF)
– 07/01/97
WAG 02-04-02-d: Out of State Foster Care
– 07/01/97
WAG 02-04-02-e: Fraud Convictions
– 12/31/98
WAG 02-04-03: Who Signs the Application
– 03/01/97
WAG 02-04-03-a: Witness Required
– 03/01/97
WAG 02-04-03-b: Guardian (TANF, AABD, GA)
– 07/01/97
WAG 02-04-03-c: Authorized Representative (SNAP)
– 03/01/97
WAG 02-04-03-d: Application Signatures
– 06/21/12 MR 12.20
WAG 02-04-04: When Is It an Application?
– 09/26/03
WAG 02-04-05: Applications Received in the Wrong Office
– MR 10.32 01/03/11
WAG 02-04-06: Application Date
– MR 10.32 01/03/11
WAG 02-04-06-a: Applications Accepted by ORS
– 03/01/01
WAG 02-04-06-b: SNAP Applications Taken by SSA
– 07/01/97
WAG 02-04-06-c: Applications Received From All Kids Application Agents
– 05/18/11 MR 11.10
WAG 02-04-06-d: Faxed Applications Received When the Office is Closed
– 03/01/01
WAG 02-04-06-e: Change in Application Date or Caseload Number on a Pending Case
– 03/01/97
WAG 02-04-07: Transferring an Application (Cash, Medical)
– 01/03/11 MR 10.32
WAG 02-04-08: Helping the Applicant
– 07/01/97
WAG 02-04-09 Handling Multiple Applications
– 07/06/10 MR 10.22
WAG 02-05-00: Screening and Registration
– 03/01/97
WAG 02-05-01: Screening
– 04/01/13 MR 13.10
WAG 02-05-02: Registration
– 01/03/11 MR 10.32
WAG 02-05-02-a: Reregistration of a SNAP Application
– 07/01/04
WAG 02-05-02-b: Applications Processed by Hospital Assistance Service (HAS)
– 03/01/97
WAG 02-05-03: Screening and Registration for Mail-in or Faxed Applications
– 09/26/03
WAG 02-05-04: Presumptive Eligibility Coverage for Children Applying for Medical Benefits
– 05/03/04
WAG 02-05-04-a: Authorizing PE Coverage
– 05/03/04
WAG 02-05-04-b: Ending PE Coverage
– 05/03/04
WAG 02-05-04-c: Denying PE Coverage
– 05/03/04
WAG 02-05-04-d: Voiding PE Coverage
– 05/03/04
WAG 02-05-05: Scheduled Interviews
– 03/01/97
WAG 02-05-06: Intake Interview
– 03/01/97
WAG 02-05-07: Applicant Not at Home
– 07/19/12 MR 12.20
WAG 02-05-08: Procedures for Persons Released from DHS Facilities
– 03/01/02
WAG 02-05-09: Procedures for DCFS Children in DHS Facilities
– 07/01/97
WAG 02-05-10: Applying for Medicaid at Outstation Sites
– 05/04/04
WAG 02-05-11: Downstate GA Client Potentially Eligible for AABD or TANF
– 06/01/99
WAG 02-05-12: Procedures for Sheridan Correctional Center
– 03/14/05
WAG 02-05-12-a: Sheridan Re-entry Team Responsibilities
– 03/14/05
WAG 02-05-12-b: FCRC Responsibilities
– 03/14/05
WAG 02-06-00: Eligibility Interview Process
– 03/01/02
WAG 02-06-01: Eligibility Interview
– 04/01/13 MR 13.10
WAG 02-06-01-a: Front Door Financial Help For Applicants (TANF)
– 08/05/04
WAG 02-06-01-b: Waiving the Family Community Resource Center Face-to-Face Eligibility Interview
– 05/14/13 MR 13.13
WAG 02-06-01-c: Failure to Come to Family Community Resource Center Interview
– 03/03/03
WAG 02-06-01-d: Form 2378B
– 04/01/13 MR 13.10
WAG 02-06-01-e: Client Information
– 11/03/03
WAG 02-06-01-f: Forms and Referrals
– 04/01/13 MR 13.10
WAG 02-07-00: Verification Process
– 05/14/13 MR 13.13
WAG 02-07-01: Clearances
– 03/07/12 MR 12.07
WAG 02-07-02: Obtaining Verifications
– 07/18/07 MR 10.05
WAG 02-07-02-a: Applicant Has Verification
– 11/01/00
WAG 02-07-02-b: Third Party Verification Needed
– 05/14/13 MR 13.13
WAG 02-07-02-c: Applicant in Hospital (Cash, Medical)
– 03/01/97
WAG 02-07-02-d: Information Received After Application Denied
– 03/01/97
WAG 02-07-03: Verification of Eligibility Factors
– 05/14/13 MR 13.13
WAG 02-07-03-a: Age (AABD, TANF)
– 07/01/97
WAG 02-07-03-b: Blindness and Disability (AABD, SNAP)
– 03/01/97
WAG 02-07-03-c: Citizen/INS Status
– 03/01/97
WAG 02-07-03-d: Residence
– 03/01/97
WAG 02-07-03-e: Presence in Home (TANF Cash, All Kids, GA-FCA)
– 09/01/00
WAG 02-07-03-f: School Status (TANF, GA-FCA)
– 07/01/97
WAG 02-07-03-g: Relationship (TANF Cash, All Kids, GA-FCA)
– 09/01/00
WAG 02-07-03-h: Income
– 03/01/97
WAG 02-07-03-i: Assets
– 03/01/97
WAG 02-07-03-j: Special Verifications for TANF Cash and Parent/All Kids Assist
– 09/01/00
WAG 02-07-03-k: Special Verifications for GA
– 03/01/97
WAG 02-07-03-l: Special Verifications for SNAP
– 11/30/11 MR 11.28
WAG 02-07-03-m: Special Verifications for QMB and SLIB
– 03/01/97
WAG 02-07-04: Verification of Questionable Information
– 11/01/00
WAG 02-08-00: Expedited SNAP Application
– 06/15/09 MR 09.18
WAG 02-08-01: Who Can Get Expedited Service
– 03/01/97
WAG 02-08-01-a: Definition of Migrant Who is "Out of Funds"
– 03/01/97
WAG 02-08-02: Expedited SNAP Processing
– 07/01/04
WAG 02-08-02-a: Interview
– 04/01/13 MR 13.10
WAG 02-08-02-b: Timeframes
– 06/01/99
WAG 02-08-03: Verification
– 03/01/97
WAG 02-08-03-a: Required Verifications
– 10/09/01
WAG 02-08-03-b: Other Verification
– 03/01/97
WAG 02-08-03-c: Financial Management
– 03/01/97
WAG 02-08-04: Eligibility Factors
– 03/01/97
WAG 02-08-04-a: Social Security Numbers
– 03/01/97
WAG 02-08-04-b: Work Registration
– 03/01/97
WAG 02-08-05: SNAP Approval Period
– 04/14/03
WAG 02-08-05-a: Regular Approval Period
– 03/01/97
WAG 02-08-05-b: One or 2-Month Approval Period
– 06/01/02
WAG 02-08-05-c: Two-Month Approval Period
– 03/01/97
WAG 02-08-06: Limits on Receipt of Expedited Service
– 04/14/03
WAG 02-08-06-a: Subsequent Receipt of Expedited Service
– 03/01/97
WAG 02-09-00: Responsibility and Services Plan - TANF
– 07/01/10 MR 10.18
WAG 02-09-01: TANF - Adult Included
– 07/01/10 MR 10.18
WAG 02-09-01-a: TANF 2-Parent Case
– 11/01/00
WAG 02-09-01-b: DCFS Intact Family Case
– 07/01/10 MR 10.18
WAG 02-09-01-c: Goal Setting
– 07/01/10 MR 10.18
WAG 02-09-01-d: Refusal to Cooperate at Application
– 07/01/10 MR 10.18
WAG 02-09-01-f: Pregnant Women
– 03/16/05
WAG 02-09-02: TANF Child-Only and All Categories Other Than TANF
– 06/01/04
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