Item 44, Client Contact, has 3 fields that provide client contact information about the action being taken. The 3 fields are:
- 1st Field - Type of Review Code
- 2nd Field - Enter Dash
- 3rd Field - Type of Contact Code
When completing Item 44, an entry is required in all 3 fields.
Complete Item 44 for all actions except approvals, denials, and Mercury submittals. Item 44 is completed for all programs.
| ITEM 44 CODE |
1st FIELD - TYPE OF REVIEW CODE |
| B |
 Only use when both a cash or Medical REDE and a SNAP REDE are completed. |
| F |
Only use when a SNAP REDE was completed with an update of Item 24, but a Cash or Medical REDE was not completed.
Also enter when starting SNAP on a Cash or Medical case. |
| P |
Enter when a partial determination of eligibility or correction of information was completed without updating Item 30 or Item 24. (Not all factors requiring verification checked.) |
| R |
Enter when a Cash or Medical REDE was completed with an update of Item 30, but a SNAP REDE was not completed. Do not use for community spenddown or SNAP Only cases. |
Enter a dash in the 2nd field.
| ITEM 44 CODE |
3rd FIELD - TYPE OF CONTACT CODE
Enter the code that describes the type of contact that led to the action being taken.
|
| F |
Field visit contact with payee |
| H |
Home visit contact with payee |
| M |
Mail contact with payee |
| O |
Office visit contact with payee |
| T |
Phone contact with payee |
| W |
No contact with payee |
