Item 44, Client Contact, has 3 fields that provide client contact information about the action being taken. The 3 fields are:
- 1st Field - Type of Review Code
- 2nd Field - Enter Dash
- 3rd Field - Type of Contact Code
When completing Item 44, an entry is required in all 3 fields.
Complete Item 44 for all actions except approvals, denials, and Mercury submittals. Item 44 is completed for all programs.
|ITEM 44 CODE
||1st FIELD - TYPE OF REVIEW CODE
||Only use when both a cash or Medical REDE and a SNAP REDE are completed.
||Only use when a SNAP REDE was completed with an update of Item 24, but a Cash or Medical REDE was not completed.
Also enter when starting SNAP on a Cash or Medical case.
||Enter when a partial determination of eligibility or correction of information was completed without updating Item 30 or Item 24. (Not all factors requiring verification checked.)
||Enter when a Cash or Medical REDE was completed with an update of Item 30, but a SNAP REDE was not completed. Do not use for community spenddown or SNAP Only cases.
Enter a dash in the 2nd field.
|ITEM 44 CODE
3rd FIELD - TYPE OF CONTACT CODE
Enter the code that describes the type of contact that led to the action being taken.
||Field visit contact with payee
||Home visit contact with payee
||Mail contact with payee
||Office visit contact with payee
||Phone contact with payee
||No contact with payee