Assistance/Contacts for CRV

Password/Username Assistance

• CMS Service Desk - (800) 366-8768

General Assistance

Please contact the following staff if you are in need of assistance:

• DHS - Ivonne Sambolin 

  Ivonne.Sambolin@Illinois.gov 
  (312) 793-4094

• HFS - Steve Bandy

  Steve.Bandy@illinois.gov
  (217) 524-4511

• Aging - Kathleen Michals

  Kathleen.Michals@illinois.gov
  (217) 785-4476

• DCFS - Mark Dean

  Mark.Dean@illinois.gov

  (217) 785-9497

• DPH - Estrelitta Jones

  Estrelitta.Jones@illinois.gov
  (312) 793-2592.

• Technical Assistance - DHS.CRV.Support@illinois.gov