In August of 2011, the Illinois Department of Human Services (DHS) authorized 2-1-1 Illinois to oversee 2-1-1 services and call center(s) selection within the state. 2-1-1 Illinois is now accepting applications for a call center to provide 2-1-1 services for Kane, Kendall, Lake and McHenry counties in Illinois.
Expenses: Attached is an Expense Model spreadsheet that reflects a call center's estimated expenses. The expenses are calculated based on the estimated population size and historical startup data from other 2-1-1 call centers. Since the expenses in the spreadsheet are estimated, please change the expenses to reflect your costs for each line item. Any modifications of estimated expenses +/- 10% must be explained in a separate narrative.
Revenue: The funding sources worksheet with your projected sources of revenue must be completed. (Letters of Intent from sources of revenue identified are highly encouraged
Note: The on-line application form does not allow for interruptions in the submission process (e.g.; data cannot be saved for completion at a later date). A PDF file of the application is attached to assist in preparing to complete the online application.)
The Expense Model along with the explanation narrative should be emailed no later than 5:00 p.m. CDT September 21, 2012 to: firstname.lastname@example.org
Illinois 2-1-1 Get Connected. Get Answers - DHS 5003
If you have any questions about Illinois 211
Application & Expense Model Questions: Direct to: email@example.com