State of Illinois
Department of Human Services

Puzzled about how your benefits will be affected by working?

Work Incentive Planning and Assistance Program

What is the Work Incentive Planning and Assistance Program?

We are a federally funded program created to help individuals receiving SSI/SSDI make informed choices about going to work.

If you are interested in getting a job, we will help you understand how working will affect your benefits.

We will explain Social Security work incentives in addition to state benefits, such as Medicaid, housing and food stamps.

Our Work Incentive Planning and Assistance Program will give you the information you need to make the best choice about your future.

Who is eligible?

Anyone who gets Social Security disability benefits (SSI/SSDI) and wants to return to work is eligible to get free benefits planning services.

How can a Community Work Incentive Coordinator help?

Our staff can:

  • Explain how ALL of your benefits will be affected if you go to work. These benefits include SSI/SSDI, subsidized housing, food stamps, welfare benefits, Medicaid and Medicare;
  • Give you a written report that shows how earnings from your job will change your benefits;
  • Tell you about other community services that can help you;
  • Be available to answer any questions you have about your benefits, even after you go to work;
  • Provide ongoing benefits management, which can include a new analysis if you get a raise; and
  • Make a referral to help you resolve any legal barriers related to employment, such as employer accommodations that will help you do your job.

What area do we serve?

Our Work Incentive Planning and Assistance Program serves 67 counties throughout Illinois. Our service area is:

  • Bond
  • Boone
  • Bureau
  • Carroll
  • Champaign
  • Christian
  • Clark
  • Clay
  • Clinton
  • Coles
  • Cook (Northern Suburban only)
  • Crawford
  • Cumberland
  • DeKalb
  • DeWitt
  • Douglas
  • DuPage
  • Edgar
  • Edwards
  • Effingham
  • Fayette
  • Ford
  • Franklin
  • Gallatin
  • Hamilton
  • Hardin
  • Iroquois
  • Jackson
  • Jasper
  • Jefferson
  • Jo Davies
  • Kane
  • Lake
  • LaSalle
  • Lawrence
  • Lee
  • Livingston
  • Logan
  • Macon
  • Marion
  • Marshall
  • McHenry
  • McLean
  • Montgomery
  • Ogle
  • Peoria
  • Perry
  • Piatt
  • Pope
  • Putnam
  • Richland
  • Rock Island
  • Saline
  • Sangamon
  • Shelby
  • Stark
  • Stephenson
  • Tazwell
  • Vermilion
  • Wabash
  • Washington
  • Wayne
  • White
  • Whiteside
  • Williamson
  • Winnebago
  • Woodford

For more information on the Work Incentive Planning and Assistance Program, call:

1-800-807-6962 (voice)
1-866-444-8013 (TTY)

You can also write to:

Illinois Department of Human Services
Division of Rehabilitation Services
100 W. Randolph Street, Suite 5-300
Chicago, Illinois 60601

A large print or Braille translation of this pamphlet will be provided upon request.

This publication was made possible by a grant from the Social Security Administration. The contents of this publication are the sole responsibility of the Division of Rehabilitation Services and do not represent the official views of the Social Security Administration.

For more information:

Call or visit your Illinois Department of Human Services' Family Community Resource Center (FCRC).

If you have questions about any Illinois Department of Human Services (IDHS) program, call or visit your FCRC. We will answer your questions. If you do not know where your FCRC is or if you are unable to go there, you may call the automated helpline 24 hours a day at:

1-800-843-6154 (voice) or
1-800-447-6404 (TTY)

You may speak to a representative between:
8:00 a.m. - 5:30 p.m.
Monday - Friday (except state holidays)

For answers to your questions, you may also write:

Illinois Department of Human Services
Bureau of Customer and Provider Assistance
100 South Grand Avenue East
Springfield, Illinois 62762

Visit our web site at:

Programs, activities and employment opportunities in the Illinois Department of Human Services are open and accessible to any individual or group without regard to age, sex, race, sexual orientation, disability, ethnic origin or religion. The department is an equal opportunity employer and practices affirmative action and reasonable accommodation programs.

DHS 4683 (R-04-07) DRS - Work Incentive
Printed by the Authority of the State of Illinois.
30,000 copies P.O.# 0376