State of Illinois
Department of Human Services
Do you or your family need services to help you with your developmental disability?
Now? Soon? In the future?
We are here to help!
The Illinois Department of Human Services may be able to provide you with assistance now or help you plan for your future needs.
For more information about the Illinois Department of Human Services (IDHS), Division of Developmental Disabilities' program or for the phone number of the Pre-Admission Screening/Independent Service Coordination Agency (PAS/ISC) in your area, call:
1-888-337-5267
1-866-376-8446 (TTY)
You can also visit our web site at: www.dd.illinois.gov or www.dhs.state.il.us
See the inside panel of this brochure for a list of all PAS/ISC agencies and their telephone numbers.
What services are available?
The IDHS Division of Developmental Disabilities provides person-first services and supports for individuals with developmental disabilities and their families.
Possible services include:
- In-home supports to help you live more independently.
- Respite care to provide temporary relief to your caregiver.
- Training Programs to teach you life and work skills.
- Residential living arrangements to provide you with the security and care you need.
- Adaptive equipment to make you more independent.
- Other supports to improve your quality of life.
How can I access these services?
IDHS maintains a statewide database of people with developmental disabilities who need services. This database helps us make sure services are available to you and your family when you need them.
You must first contact your PAS/ISC agency for an interview
Based on the information you provide during this interview, the PAS/ISC will complete a "Prioritization of Urgency of Need for Services" (PUNS) form, and will put your need for services into one of these categories:
- Emergency - You need immediate services
- Critical - You will need services within 1 year
- Planning - You will need services in 1 to 5 years
A completed PUNS form does not mean that you are eligible for services, and does not guarantee that services will be provided. However, it ensures that the IDHS knows about your need for services.
What if my needs change?
Your needs will be evaluated at least once per year. You may ask for a reevaluation at any time due to a change in circumstances.
Location of PAS/ISC Agencies
- Belleville
DD SERVICES OF METRO EAST
St Clair County 618-236-7957
Madison County 618-656-9663
- Centralia
SOUTHERN IL CASE COORDINATION 800-828-7422
- Chicago
Community Alternatives Unlimited 773-867-4000
- Chicago
COMMUNITY SERVICE OPTIONS 888-276-4467
- Crystal Lake
Options & Advocacy of McHenry County 888-376-8828
- Decatur
PRAIRELAND SERVICE COORDINATION 800-866-8779
- East Moline
Community Service Options/RIM 309-278-0020
- Geneva
DAYONE NETWORK . 888-282-0997
- Homewood
SUBURBAN ACCESS, INC. 800-507-5057
- Jacksonville
GREAT RIVER SERVICE COORDINATION 217-243-2330
- Joliet
SERVICE, INC. 800-244-8008
- Lincoln
Central Illinois Service Access 877-437-9588
- Lombard
PACT, INC. 630 960-9700
- Loves Park
Access Services of Northern Illinois 815-282-8824
- Macomb
WESTERN ILLINOIS SERVICE Coordination 800-699-3672
- Pittsfield
West CENTRAL SERVICE COORDINATION 888-279-4812
- Pontiac
LIVINGSTON COUNTY Mental Health BOARD 815-844-7708
- Urbana
CHAMPAIGN COUNTY?REGIONAL PLANNING 217-328-3313
For TTY users, please call the Illinois Relay Center: 1-800-526-0844
If you have questions about any Illinois Department of Human Services (IDHS)?program, call or visit your IDHS' Family Community Resource Center (FCRC). We will answer your questions. If you do not know where your FCRC is or if you are unable to go there, you may call the automated helpline 24 hours a day at:
1-800-843-6154
1-800-447-6404 (TTY)
You may speak to a representative between: 8:00 a.m. - 5:30 p.m. Monday - Friday (except state holidays)
For answers to your questions, you may also write:
Illinois Department of Human Services
Bureau of Customer Support and Services
100 South Grand Avenue East
Springfield, Illinois 62762
Visit our web site at: www.dhs.state.il.us
Programs, activities and employment opportunities in the Illinois Department of Human Services are open and accessible to any individual or group without regard to age, sex, race, sexual orientation, disability, ethnic origin or religion. The department is an equal opportunity employer and practices affirmative action and reasonable accommodation programs.
DHS 4309 (R-03-12) DD PUNS Brochure
Printed by the Authority of the State of Illinois. P.O.#12-0791
