Family & Community Services

Helping Families. Supporting Communities. Empowering Individuals.

The Division of Family & Community Services (FCS) has local offices across the state.  These offices are known as Family Community Resource Centers (FCRCs) and they provide many types of services and information.  Use the DHS Office Locator to locate a FCRC near you.

FCS improves the health and well-being of families and individuals through partnerships and services that build community competence. We work with our customers, providers, and advocates to achieve high standards of service.  Use the DHS Office Locator to locate a provider and/or services in your area.

While SNAP, WIC, cash assistance, and medical programs are the services that are most well known, there are many other programs and services offered through the division. Read more about our services in the FCS For Customers area. 

Our central office bureaus and their staff oversee the programs and policies that govern our work.  They also monitor the contractual arrangements we have with our many partners and providers. Find out more about the bureaus and their programs, see FCS Programs and Services.  The state is divided into five (5) regions and FCS has assigned a Regional Administrator (RA) and numerous Community Support Services Consultants (CSSC) per each region.  Together, the RAs and the CSSCs partner with the community-based agencies/providers to support and enhance service delivery at the local level by:

  1. performing required program reviews, thus assuring effective and accountable services;
  2. acting as linkages between communities and the Division's bureaus and programs; and
  3. providing programmatic technical assistance as needed to local programs in a manner that is sensitive to the needs of clients and communities.

Read more about regional services and performance in Regional Administration.

Location of Administrative Offices

Chicago Office

401 S. Clinton St.
Chicago, Illinois 60607

Phone: (800) 843-6154
TTY: (866) 324-5553

Springfield Office

100 S. Grand Ave., East
Springfield, Illinois 62701

Phone: (800) 843-6154
TTY: (866) 324-5553

Events

9/22-
10/8
Tag Day to Support the Crisis Center
9/26-
10/4
Clothesline Project
9/27-
10/31
Clothesline Project
10/1-
10/31
Purple Purse Raffle and Promotion
10/1-
10/31
Paint Your Pinkie Purple
10/1-
10/31
Purple Ribbons and Banner for October Run/Walk
10/1-
10/31
Cupcakes Hy-Vee Foods of Canton
10/1-
10/7
Purple Ribbons
10/1-
10/14
CCSS D4A Fundraiser Promotion
10/1-
10/31
Fulton County Art's Council Clothesline Display
10/1-
10/31
Domestic Violence Awareness Month Purple Ribbon Campaign
10/1-
10/31
Pet Contest
10/1 Light Up the Lakefront 2017
10/1 Domestic Violence Awareness Presentation
10/2 Ribbon Tying at Swedish Covenant Hospital
10/2-
10/31
Allstate Foundation Purple Purse Challenge
10/2-
10/31
Purple Purse Challenge
10/2 Remember My Name Poem Reading and Candle Lighting
10/2 Domestic Violence 101
10/2-
10/31
Allstate Purple Purse Campaign
10/2-
10/25
Domestic Violence Resource Tables and Information
10/2 Interfaith Prayer Vigil & Decorate
10/3 The Clothesline Project and Info Table
10/3 City Proclamation-Charleston
10/3 Remember My Name Survivor Celebration
10/3 Ribbon Tying at St. Francis Hospital
10/4 Remember My Name Art Project
10/4 Grundy County Take Back the Night
10/4 Walk a Mile in her Shoes
10/4 Candlelight Vigil
10/4 Training: Victim and PAIP Services: Holistic Approach to Domestic Violence
10/4-
10/6
Resource Table at Little Company of Mary Hospital
10/5 The Clothesline Project
10/5 Purple for a Purpose at Barcocina
10/5 Stand Up for Sojourn: A Good Act to Follow
10/5 Book Talk: Black and Blue by Anna Quindlen
10/5 Remember My Name and Pamper Me Day!
10/5 In Her Shoes
10/5 Coats for Hope/Box Wrapping Day
10/5 Thanking Our Police Officers
10/6 Movie Showing "No Estas Sola"
10/6 Remember My Name Inspiration Day!
10/6 Counseling and Medical Advocacy Departments Giving Back to the Community
10/6 Paint the Town Purple
10/6 Women in Business Fall Networking Event
10/6-
10/31
Paint the Town Purple
10/6-
10/27
Wear Purple Friday's
10/7 Purple Purse Networking Breakfast
10/8 Participating Agency for Oregon's Autumn On 5K
10/8 Domestic Violence Awareness Presentation
10/9 Candlelight - Evening of Healing and Hope
10/10 "Educate Don't Tolerate"
10/11 Walk In Her Shoes
10/11 DV101 training and Silent Witness Initiative Exhibit
10/11 Survivors are encouraged to speak out about abuse and honor those that have lost their lives.
10/12 Book Talk: Black and Blue by Anna Quindlen
10/12 Self-Advocacy 101
10/12 Domestic Violence Awareness Month Open House/Vigil
10/12 Domestic Violence Resource Tables and Information
10/12 4th Annual Domestic Violence Awareness Walk
10/12 Building Healthy Relationships & Sexual Health
10/14 10th Annual Walk for Hope
10/14 Gimme Shelter
10/14 Dance 4 Awareness
10/15 Stride against Violence 5k Run/walk
10/15 Samella Ramirez event
10/15 Will County Take Back the Night
10/17 #PurpleWalk
10/17 Lunch and Learn on Domestic Abuse Orders of Protection Grounds, Provisions, Consequences: Laws and Cases
10/17 Memorial Service for Victims of Domestic Violence
10/17 Music Trivia Night
10/17 Clothesline Project
10/18 Bringing Mystical Sufi Music to Modern Audiences:
10/18 Clothesline Project
10/18 Silent Witness Project
10/18 “Supporting a Survivor of Domestic Violence” Workshop
10/18 The Clothesline Project and Info Table
10/19 Domestic Violence Awareness Month Open House/Vigil
10/19 Fall Party for children
10/19 Challenges Faced by Immigrant Survivors
10/19 Panel Discussion On Intimate Partner Violence
10/19 Book Talk: Black and Blue by Anna Quindlen
10/19 Glow Yoga
10/20 Poetry Night
10/20 Using art to heal from exposure and effects of domestic violence
10/21 Break the Silence - Unmask the Violence Gala
10/21 DV101 Training and Silent Witness Initiative Exhibit.
10/21 Cell Phone Drive
10/21-
10/22
Voices and Faces Workshop
10/24 The Clothesline Project
10/24 March Against Domestic Violence
10/24 Don’t Look Away!
10/25 Central Illinois Women’s Bar Annual Sojourn Fundraiser
10/26 Legal Forum: Domestic Violence and Family Law
10/26 Annual Dinner
10/26 Domestic Violence Rally and Candlelight Vigil
10/26 Take Back the Night Rally and March
10/26 Domestic Violence Vigil
10/26 Library Awareness
10/27 Take Back the Night
10/28 Domestic Violence Community Awareness March
10/28 9th Annual Angels Against Abuse 5K Walk/Run Fundraiser
10/28 Domestic Violence Raising Awareness Walk
10/29 Free to Fly 10k Run and 5k Run/walk
10/30 Training to promote DV Awareness Month and DV101 in a medical setting
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