The Illinois Department of Human Services (DHS) Child Care Assistance Program (CCAP) and the Division of Rehabilitation Services intends to maximize electronic forms of payment and eliminate issuance of checks to the greatest extent possible for licensed and license-exempt Child Care Home-Based Providers and Personal Assistants.
One of the electronic payment options is the Illinois Debit Mastercard® card - A better way to receive your provider payments from IDHS. Simply spend your money by presenting your debit card-it is safe, convenient and secure. You have immediate access to your funds because your provider payments are electronically loaded to your Mastercard® card account. You will not be waiting for your check to be sent through the mail.
The new debit Mastercard® account provides access to your funds 24 hours a day at ATMs, bank teller windows and merchant locations worldwide, anywhere debit Mastercard® cards are accepted. Your debit card account is FDIC insured and your account is protected by your Personal Identification Number (PIN).
Your deposits are posted on the banking day after your payment processes. IDHS is pleased to offer you the convenience and security of the Illinois Debit Mastercard®.
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Illinois Department of Human Services
Lost, Stolen Cards
If you have lost your card or if it has been stolen, you should immediately call the toll free Customer Service number at 1-866-338-2944. This number is available 24 hours a day-7 days a week. For Customer Service outside of the United States, call collect 1-866-338-2944..
Get Cash Faster.
Get cash at ATMs, MasterCard®Member bank teller windows, or at your favorite merchant location, displaying the MasterCard® Member Acceptance mark.
Select ATMs displaying the Charter One Bank or SHAZAM Status Privileged brand marks.
Shop with it.
You can use your Illinois Debit MasterCard® at merchant nationwide and there is no fee for point of sale transactions at these locations using your signature or PIN. You may also ask for "cash back" with your purchase.
Notice By Phone For Payments
You can sign up to receive phone or email notification when payments are loaded to your account.
Toll-Free Customer Service.
You have unlimited access to our web site 24 hours a day, 7 days a week, 365 days a year. Once a payment is loaded, you may access information regarding your account via the toll-free customer service telephone number or the Internet at www.eppicard.com.
Receive Monthly Statements.
Use your money throughout the month - it is safe, fast and convenient. You receive a monthly paper statement to itemize and track payments for services you perform, and your purchases or withdrawals.
Your account is FDIC insured and protected by your secret code (PIN).
Access to available balance and transaction history through the Internet.
Cardholders have access to their account information and available balance through the web using a secure and personally selected user ID and password.
Transaction information is displayed immediately in date and time order.
Online access to account information and account balance via the web or Integrated Voice Response (IVR) is the quickest and easiest access method to account information.
Monthly transaction history for the past 60 days is available online, at any time of day for your convenience. Print your monthly statement by selecting the preferred month.
Free Services Using your Debit MasterCard®
Fees Charged for Other Services Using your Debit MasterCard®
Eppicard Information Links